Returns & 30-Day Guarantee

30-Day Happiness Guarantee

We want every little explorer to love their Glowsaur. If you're not happy with your purchase, contact us within 30 days of delivery and we'll make it right with a replacement or a refund.

Damaged or defective items

If your Glowsaur arrives damaged or stops working, contact us with your order number and a photo or short video of the issue, and we'll send a free replacement or issue a full refund.

How to start a return

Send us a message through our contact page with your order number. Our team will reply with the next steps.

Refunds

Approved refunds are issued to your original payment method within 5-10 business days.